Instructions for Single Line Telephones

May 16, 2009

the dialing plan for Connecticut will change to 10 digit

LOCAL

dialing.

November 14, 2009

the 10-digit

LOCAL

dialing becomes

Mandatory.

Note:

10 Digit number includes the Area Code. (Ex:

(XXX)-XXX-XXXX

)

For Further assistance, contact Telecommunications at 486-4357 or Telecom@uconn.edu

Switchhook Operation:
Use this when your phone does not have a Recall Button.
1. Switchhook - Button where handset rests when not in use.
2. Depress Switchhook - Press down firmly as far as it will go and then release immediately.

To Place an On-Campus call:
1. Lift Handset
2. Dial "6" or "7" + the four digit extension.
To place an Off-Campus Local call:

To place an Off-Campus Long Distance call:

To Place A Call On Hold:
- AT&T Cream or Teledex Black Telephone:
  1. Depress RECALL or Switchhook button
  2. Listen for Dial Tone
  3. Press #
  4. Lay Handset down
- 710, 825 or Teledex Speaker Telephone:
  1. Depress HOLD
  2. Hang up
To Retrieve Call on Hold:
- AT&T Cream or Teledex Black Telephone:
  1. Hang up
  2. Answer
- 710, 825 or Teledex Speaker Telephone:
  1. Lift Handset
  2. Depress HOLD button
To Transfer A Call:
1. Depress RECALL or Switchhook button
2. Listen for Dial Tone
3. Dial 5 digit UConn Extension Number (6-xxxx or 7-xxxx) , Announce Call
4. Hang up

Three Way Conference:
1. Lift Handset
2. Dial first party
3. Depress RECALL or Switchhook button
4. Listen for Dial Tone
5. Dial third party
6. Depress RECALL or Switchhook button

Six Way Conference:
- Storrs:
  1. Lift Handset
  2. Dial 112 before placing call
  3. Follow above procedure
- Branches:
  1. Feature available upon request.
  2. Dial 122 instead of 112

Call Forward Calls:
1. Lift Handset
2. Dial *72
3. Listen for Dial Tone
4. Dial 5 digit UConn Extension Number (6-xxxx or 7-xxxx), once ringing occurs, Forwarding is activated

1 Digit Speed Calling:
1. Lift Handset
2. Listen for Dial Tone
3. Dial *74
4. Dial Speed Call Code (2-7) plus telephone number, receive Dial Tone

2 Digit Speed Calling:
1. Lift Handset
2. Listen for Dial Tone
3. Dial *75
4. Dial Speed Call Code (20-39) plus telephone number, receive Dial Tone

To Use Speed Call:
1. Lift Handset
2. Listen for Dial Tone
3. Dial Code plus #
Auto Call Back Calling (on Campus only):
1. Receive Busy Signal
2. Depress RECALL or FLASH Button
3. Listen for Dial Tone
4. Dial * 66
To Retrieve Call Back:
1. Listen for 3 short rings, answer and hear ringing
To Cancel Call Back:
1. Lift Handset
2. Listen for Dial Tone
3. Dial * 86
4. Hang-up

Updated: 11/11/2009

Telephone: faculty & staff