Unity Voicemail – PIN Specifications

The Unity voicemail system checks for trivial PINS (formerly called passwords). When setting a new PIN, you might be told that it is invalid if it meets any of the following attributes:

  • The PIN cannot match the numeric representation of the first or last name of the user.
  • The PIN cannot contain the primary extension or alternate extensions of the user.
  • The PIN cannot contain the reverse of the primary extension or alternate extensions of the user.
  • The PIN cannot contain groups of repeated digits, such as “408408” or “123123.”
  • The PIN cannot contain only two different digits, such as “121212.”
  • A digit cannot be used more than two times consecutively (for example, “28883”).
  • The PIN cannot be an ascending or descending group of digits (for example, “012345” or “987654”).

If you are told that your new PIN is invalid, please choose a PIN with more unique numbers. Some suggestions include:

  • Dates (with at least 6 digits and without repeated digits)
  • Someone else’s phone number (7 or 10 digits)
  • Someone else’s name, converted to digits (again, with at least 6 digits and without repeated digits)
  • Patterns on the telephone keypad

As a reminder, the telephone voicemail PIN you set is permanent, however, you can manually change it at any time.