Conference Services

Verizon Business is the contracted provider for additional conference services beyond the three-way and six way conference calling features provided by ITS.

To request conference services with Verizon Business:

  • Contact the ITS Help Center at 860-486-4357 to obtain UConn’s agency code and authorization code.  You will need to provide this information to Verizon Business when setting up the service.  Please have ready the telephone number you wish the services to be billed to.
  • Contact Verizon Business at 1-800-475-5000.
  • Identify yourself as a State of Connecticut employee.
  • Explain your conference call needs.  (The most common service used is “instant meeting”, however Verizon Business can help you determine what is best.)
  • Provide Verizon Business with UConn’s agency and authorization codes.

Note: Please schedule your conference call at least 24 hours in advance.  Also, be aware that for all conference services except “operator assisted” any conference with two (2) or less participants will prompt Verizon supervision after ninety (90) minutes to request meeting organizer to press *1 to retain conference bridge.